Integrity & Ethics

Whistle-Blower

The fight against fraud and misconduct begins with you. Mutual Benefits provides a whistleblowing hotline for reporting suspected fraud or unethical behaviour, with toll-free and digital channels operated independently by Deloitte.

Whistleblowing policy guidanceFraud and misconduct reporting hotline

Key Point

Fraud and misconduct reporting

The fight against fraud and misconduct begins with you. If you know of or suspect fraud or unethical behaviour in and around Mutual Benefits, you can report it through the whistleblowing hotline.

Key Point

All-network toll-free access

Reports can be made through 0800TIP-OFFS, which is published as 0800 847 6337 for all-network toll-free access.

Key Point

Independently operated by Deloitte

The whistleblowing lines and portal referenced on this page are independently operated for Mutual Benefits by Deloitte.

Policy

Blow the whistle

The fight against fraud and misconduct begins with you. Mutual Benefits encourages reporting where there is knowledge of, or suspicion about, fraud or unethical behaviour in and around the organisation.

This whistleblowing policy page directs concerns to the official whistleblowing hotline and channels operated independently for Mutual Benefits.

Reporting

Whistleblowing hotline and reporting channels

If you know of or suspect any fraud or unethical behaviour in and around Mutual Benefits, you can report it through the whistleblowing hotline published for this purpose.

Official whistleblowing channels

  • All network toll-free: 0800TIP-OFFS (0800 847 6337).
  • Email: tip-offs@deloitte.com.ng.
  • Web portal: https://tip-offs.deloitte.com.ng/.
  • Whistleblowing policy references published for Mutual Benefits.

Independence

Independently operated for Mutual Benefits by Deloitte

The whistleblowing toll-free lines and reporting portal referenced on this page are independently operated for Mutual Benefits by Deloitte.

This independent reporting arrangement supports the reporting of suspected fraud and unethical behaviour through dedicated external channels rather than through ordinary customer service routes.