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09054644444, 09054744444

Aret Adams House,
233 Ikorodu Road, Ilupeju - Lagos

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Frequently Asked Questions

The FAQ is dedicated to both presenting referenced answers to commonly asked question, as well as to dispel misinformation. It is worthy of note that the FAQ is not intended to be an advice. Answers provided to reference questions are only intended to give you a very general understanding of what is involved in the referenced issue. If your questions are not listed please contact us directly.

You can reach us through the following means :

Phone Call: 09054644444
Email: info@mutualng.com
WhatsApp: +2348169042592
You can monitor your all your insurance policies online. Simple request for a log-in access code sending a request to info@mutualng.com or WhatsApp +2348169042592
You can pay directly from your convenience from all our online platforms, Quickteller & NIBSS.
You give a direct debit instruction for your account to be debited on a certain day of the month. You can request for a debit mandate form from info@mutualng.com or WhatsApp +2348169042592
Yes, you can buy a motor insurance, either third party or any kind of comprehensive motor insurance online via www.mutualng.com
Yes, you can get the SRCC cover at a rate of 10% of the premium paid for insurance on the vehicle or assest. Simply send your request to info@mutualng.com or WhatsApp +2348169042592
Yes, you can buy a travel insurance via www.mutualng.com
You can reactivate or reinstate your policy (ies) subject to satisfying underwriting requirement and payment of all outstanding premium. Simply send your request to info@mutualng.com or WhatsApp +2348169042592
You can extend your policy duration subject to satisfying underwriting requirement. Simply send your request to info@mutualng.com or WhatsApp +2348169042592
Though not advisable, but kindly go through the terms and conditions for surrender of policy is as stated in the policy document before filling the claims form.
Premium payment can be increased or reduced to reflect new economic power. Simply send your request to info@mutualng.com or WhatsApp +2348169042592
You are at liberty to choose any amount, provided you have the economic strength to do so.
The policies of Mutual Benefit is applicable to residents in Nigeria.
Not necessarily, but it is subject to the amount of the sum assured.

For a Savings/Investment Plan: simply go through the policy document for the terms and conditions of the policy before filling the claims form.

For a Motor insurance claims: kindly send a notification to info@mutulng.com or Call 09054644444 or WhatsApp chat +2348169042592

For a death claims; kindly send a notification to info@mutulng.com or Call 09054644444 or WhatsApp chat +2348169042592



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